Delivery Information

Order confirmation
How will my order be delivered?
All orders will be delivered using the fastest, safest, and most reliable methods. Once we process your payment, we dispatch your items within the delivery time frame stated in the brand specific delivery information section. Then, we send you a despatch notification after your item/s have left the warehouse. We will choose the most suitable delivery method and courier after you order. It's not possible to choose a courier or delivery method yourself at this time.
Where does Forno Boutique deliver and what are the costs?
No extra shipping cost is incurred when spending over £200. Otherwise, default shipping costs are £19.99.
There may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Sicilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland. We may also deliver to Ireland but please email us before ordering for a quote.
Otherwise, if your address is outside of the UK mainland please contact for a delivery quote, at email info@fornoboutique.co.uk


The courier will deliver to site but not locations within site (e.g. upper floors or areas requiring special access).
There must be adequate facility and/or personnel at the receiving address to offload goods in excess of 30kg.
Please note our drivers cannot install the oven as this is considered a delivery service and not an assembly one.

You will be contacted directly to book a convenient delivery date
When booking please notify us of any issues such as narrow lanes or weight limits as we cannot be held responsible for non-delivery should there be any access issues
Please let us know if you are self-isolating as our drivers will be happy to leave the oven in a safe space of your choice. Please note out drivers cannot enter your property at this time due to guidelines set out by the government in response to Covid-19.
Oven delivery is carried out by 2 people; please instruct them where you would like the package placed. The courier may unpack the oven if desired. Please ensure that you check your product for damage at the time of delivery as you will be unable to claim for carrier damages once items are signed for.
Packaging may be taken away on request
Please note our drivers cannot position the oven on your DeliVita stand if you have one as this is considered a delivery service and not an assembly one.

Vega Portable Firepit: 2-3 Days
Weather Covers: 2-3 Days
Accessories: 2-3 Days
Other Fire Pits and Tables: 3-4 Weeks
Delivery outside the United Kingdom is possible but at a cost calculated based on the delivery address. Please contact us for a quote.


Once you’ve ordered your oven, we’ll get in touch with you directly to book a delivery date that’s convenient for you.
When booking, please notify us of any restrictions on the delivery route – such as narrow lanes or weight limits – as we cannot be held responsible for non-delivery should there be access issues.
Please let us know if you are self-isolating, as our drivers will be happy to leave the oven in a safe place of your choice. Please note that our drivers cannot enter your property at this time due to guidelines set out by the Government in response to the COVID-19 pandemic.
Oven delivery is carried out by two people; please instruct them where you would like your items to be placed. The courier may unpack the oven if you would like them to. Please ensure that you check your items for damage at the time of delivery, as you will be unable to claim for damage once items are signed for.
Packaging may be taken away on request.
Please note our drivers cannot position the oven on your Mila 60 stand, as this is a delivery service rather than an assembly service.

Most orders are ship within 24 hours, and generally, it takes 1-5 business days for transit time. Please call us if your delivery needs require special attention.

Expect the product at your door within 3-5 days after we have confirmed the order. Please take note that our warehouse is open during Monday to Friday only. If you order on Saturday, the product will be dispatched by Monday.
You can pre-order out of stock items by messaging us at info@fornoboutique.co.uk or call us at 0141 628 5714
Orders placed on a working day will be dispatch within 24 hours. Orders placed during weekends will be shipped on the next working day.
No extra shipping cost is incurred when spending over £200. Otherwise, default shipping costs are £19.99

Orders placed on a working day will be dispatch within 24 hours. Transit time is usually within 3-7 working days depending on your location.
No extra shipping cost is incurred when spending over £200. Otherwise, default shipping costs are £19.99.
However, some items may incur an additional charge for certain delivery postcodes including Scottish Highlands and Islands, Channel Islands, Isle of Man, Isle of Wight and the Isles of Scilly. You may be contacted for additional payment should these charges apply to your order.
We aim to deliver all goods within 4 working days from processing of payment. Dispatch normally takes place on the same day as payment is processed. Any orders which will exceed 28 days to fulfil, the Customer will be notified in writing and will be offered the option of order cancellation and a refund of payment. Any products not available at the time of ordering will be dispatched to the Customer as soon as is possible. We are not held responsible for delays in the delivery caused by our suppliers or transport providers.
Our transport providers will deliver your equipment to the nearest kerbside vehicular access point at the delivery address and are under no obligation to place the barbecue or any of its components any nearer to the barbecues final position. We only offer a kerbside delivery service for masonry products.
We are using a 3rd party carrier for heavy large orders. We will book a specific date with customer.
We aim to dispatch delivery orders within 2-5 working days of receipt.
Palletized items are sent out on freight/pallet service delivery to kerbside only.
All deliveries require a signature by a person aged 18 or over.
No extra shipping cost is incurred when spending over £200. Otherwise, default shipping costs are £19.99.
Delivery outside the United Kingdom is possible but at a cost calculated based on the delivery address. Please contact us for a quote.
Waiting times for Buschbeck products are as follows: within 4-5 working days
No extra shipping cost is incurred when spending over £200. Otherwise, default shipping costs are £19.99.
Delivery outside the United Kingdom is possible but at a cost calculated based on the delivery address. Please contact us for a quote.

Waiting times for Outdoor Chef products are as follows: within 4-5 working days
No extra shipping cost is incurred when spending over £200. Otherwise, default shipping costs are £19.99.
Delivery outside the United Kingdom is possible but at a cost calculated based on the delivery address. Please contact us for a quote.
Goods will be delivered to the delivery address entered by the Purchaser in their order. We will be notify the delivery by using the contact data indicated upon the placement of the order. Delivery time is approximately around 2 - 3 days.
Please make sure that the contact data entered during the placement of the order are correct in order to prevent delays and misunderstandings in the delivery of products. Forno Boutique and the courier company do not assume any liability for the delayed delivery and misunderstandings, if these have been caused by the inaccuracy or incorrectness of the data that the purchaser submitted during placement of order.
Waiting times for Outdoor Chef products are as follows: within 3 - 5 working days
No extra shipping cost is incurred when spending over £200. Otherwise, default shipping costs are £19.99.
Delivery outside the United Kingdom is possible but at a cost calculated based on the delivery address. Please contact us for a quote.